Frequently Asked Questions

Please find the below for a list of most commonly asked questions about visa on arrival. If you want to ask something else, please contact us directly for assistance.

Popular Questions

  • What is the “approval letter”?

  • How long am I allowed to stay in Vietnam

  • Do I need to purchase return ticket before I apply?

  • Can I change the details after I get the approval letter?

  • Will the approval letter be sent to me by mail?

  • Am I eligible for visa-on-arrival?

  • How long does it take to have my visa application processed?

  • Why should I apply online for a Vietnam visa?

  • Is visa-on-arrival legitimate?

  • How does visa-on-arrival work?

Pricing & Payment

  • How do I pay for the application?

Passports & Photos

  • My passport is damaged or expiring soon, but I want to apply for an approval letter. What should I do?

  • Do I need photos at Vietnam airport and what are photo requirements?

At the airport

  • How long does it take to finish the procedure at Vietnam Airport?


  • How do I check my application status?

  • Can I apply for my family member or relatives?

  • How can I extend my visa when I am in Vietnam?

  • I plan to arrive in Vietnam by air but exit by crossing the border to Cambodia. Can I still apply for visa-on-arrival?